We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance. We aim to respond to all requests for information within 24-48. Unfortunately our offices are closed over weekends and bank holidays. Your email will therefore be responded to upon our return to the office.
If you have not received reply from our sales team, please check your Spam folder just in case reply email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through. Notably if you are using Hotmail as we know our emails often end up in the spam folder.
You can find a lot of useful information, neatly organized in following sections:
FAQ to find answers to most frequently asked questions.
Safety Use & Care safety & directions for correct use of our products.
Shipping & Returns for shipping and delivery times and schedules and to find out how to return an item.
Guarantee we offer 100% satisfaction guarantee. If you are not completely happy with your purchase, simply return it in unused condition.
Monday to Friday 08.30 to 17.30 UK time.
We are closed during weekends and during below mentioned holidays:
New Year's Day, St. Patrick's Day, Good Friday, Easter Monday, Christmas Day, Boxing Day, Good Friday, Early May, Spring Bank Holiday, Summer Bank Holiday.