Contact GoAmber – Certified Baltic Amber Jewellery Support

We're always happy to answer your questions or assist with returns, exchanges, and product inquiries. Whether you have a question about your amber bracelet, necklace, or anklet, or need help with an order, our team is here to provide expert support.

Customer Support & Response Times

Please fill out the contact form below if you need assistance. Our dedicated support team aims to respond to all messages within 24–48 hours. Kindly note that we are closed on weekends and major public holidays — inquiries received during those times will be answered promptly on the next business day. We appreciate your patience and understanding.

Track Your Order

To check the status of your delivery, please use the following link: Track Your Order Here.

Helpful Resources

Before contacting us, you might find quick answers to your questions here:

  • FAQ – Find answers to our most frequently asked questions.
  • Safety Use & Care – Important safety and care instructions for your amber jewellery.
  • Shipping & Returns – Information about delivery times, shipping options, and returns.
  • Guarantee – We offer a 100% satisfaction guarantee on all GoAmber products.

Opening Hours

Monday – Friday: 9:00 a.m. – 6:00 p.m.
Closed on weekends and public holidays.

Contact Information

☏ UK: +44 2039 362992
☏ EU: +372 5554 9011
Or email us directly through the contact form below.

Explore More from GoAmber

Discover our handcrafted collections of Amber Bracelets, Amber Necklaces, and Red String Protection Bracelets. Each piece is certified genuine Baltic amber and shipped worldwide.